FAQs

We endeavour to deliver as soon as possible, however expect delivery to take place within 5-7 days from ordering.

• Enjoy our cookies anywhere in South Africa!
• We bake and securely package your order on the morning of handover to the courier company for the freshest cookies.
• Orders placed from Monday to Thursday will leave our store the very next day.
• Orders received between Friday and Sunday will be released on Monday.
• Please allow 1-3 days for your order to reach you once it's with the courier.

• In their heat-sealed bags. Cookies will last up to 3 days at room temp.
• To savour the finest taste. We recommend consuming the cookies within 3 days of receiving them.
• Freeze cookies for up to 3 months & defrost at room for 1-2 hrs
• Do not microwave for defrosting: let cookies thaw at room temp.
• Avoid refrigeration as it accelerates cookies dryness.
• Store cookies in an airtight container at room temp, up to 3 days.
• If you enjoy your cookies warmed up and gooey, place in a preheated oven at 150 degrees for 3-5 min
  

ENJOY!

Consumers should note that our products contain wheat, eggs, milk, soya, peanuts and tree nuts.  They must refrain from consuming this product if they have any allergic reaction to the above ingredients.